Deposits for boarding are non refundable. Payment is required at least 24 hours prior to arrival in full and is non refundable regardless of whether you return earlier than expected.
You can pay by cash or BACS. All details are on our invoice and we kindly request payment within 7 days from the date of the invoice.
Yes. Documents can be produced at the time of the meet and greet.
Yes, we do. However, these are subject to a surcharge. Please ask when booking.
Yes, absolutely. We update facebook regularly and are also happy to send pictures by Whatsapp.
Yes, although we cannot always promise availability. Please contact us giving as much notice as possible.
No, we do require an initial consultation before taking care of your pets.
The hours of daycare are 8 am to 6 pm. Drop off and collection can be arranged outside these times with prior arrangement for extra cost.
We care for dogs, cats and small animals – rabbits, guinea pigs, hamsters, gerbils etc. We do not care for any animals that have a history of biting, fighting or attacking other animals or people.
This will be covered on the questionnaire completed at the time of the meet and greet and further covered by the terms and conditions.