At the meet and greet, you will need to fill out our questionnaire and discuss any additional information and requirements.  Your pet will need to be up to date on vaccinations.  This is essential for dogs (please have a photocopy of the veterinary card or send a photo by phone or e-mail) and recommended for cats.  Keys can be collected at the free meet and greet appointment. A: Yes, we will clean floors and carpets to the best of our ability.